Assessor Resource

BSBSMB415
Refine and strengthen a small business

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to formulate and implement actions to develop and sustain a small business.

It applies to individuals who run a small business that operates independently, or as part of a larger organisation. Individuals in this role interpret business information and numerical data competently to plan, direct and control a small business, make strategic decisions and take action.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Investigate opportunities and ideas for business development

1.1 Conduct an internal assessment of the performance of the business and its operations to identify potential efficiencies

1.2 Review the external business environment and identify emerging trends, disruptions and potential threats

1.3 Consult with relevant stakeholders and specialist services or sources of advice to gain feedback on development possibilities

1.4 Consider development options specific to the type of business, market or industry life cycle stage utilising benchmarking, research and innovation

2. Formulate strategies

2.1 Based on the outcomes of the analysis, confirm or modify the business objectives

2.2 Develop a set of strategies and specific actions for both the short and long term incorporating regulatory, social, economic, ethical and environmental responsibility factors into the decision- making process

2.3 Align the strategies to the business resource and capability limitations

3. Implement the strategies

3.1 Access and allocate resources

3.2 Establish a framework for implementation that covers equipment, infrastructure and personnel

3.3 Design controls to monitor progress and take action to correct any issues

3.4 Demonstrate leadership by providing direction and motivation to others to encourage contribution to business success

4. Monitor the implementation of the strategies

4.1 Assess the outcomes of the strategies and actions against business objectives and performance targets

4.2 Consider further innovations or efficiencies that would contribute to business sustainability

4.3 Determine any adjustments to the strategies and actions to accommodate changes in the internal or external situation

4.4 Document and communicate the changes to relevant stakeholders

Evidence of the ability to:

identify regulatory, social, economic, ethical and environmental responsibility factors impacting on small business development opportunities

assess the internal and external business environment and determine realistic opportunities, strategies and actions to develop or sustain the business for both the short and long term

develop an implementation plan to meet business objectives that includes:

specific actions and strategies

resource allocation

timeframes

roles and responsibilities

communicate with relevant stakeholders to gain information and advice to inform the development actions and strategies

identify efficiencies and innovations that support business sustainability

implement controls to monitor progress

assess progress and adapt strategy to accommodate changes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline market and industry life cycle stages

outline key steps in business environment analysis

describe three ethical issues that can arise in small business

identify the key factors in sustainable business management

explain the principles of leadership for small business

discuss the different actions and strategies for small business development appropriate for particular business type, size and industry.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Management and Leadership – Small and Micro Business field of work and include access to:

relevant workplace documentation and resources

case studies or, where possible, real situations.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Investigate opportunities and ideas for business development

1.1 Conduct an internal assessment of the performance of the business and its operations to identify potential efficiencies

1.2 Review the external business environment and identify emerging trends, disruptions and potential threats

1.3 Consult with relevant stakeholders and specialist services or sources of advice to gain feedback on development possibilities

1.4 Consider development options specific to the type of business, market or industry life cycle stage utilising benchmarking, research and innovation

2. Formulate strategies

2.1 Based on the outcomes of the analysis, confirm or modify the business objectives

2.2 Develop a set of strategies and specific actions for both the short and long term incorporating regulatory, social, economic, ethical and environmental responsibility factors into the decision- making process

2.3 Align the strategies to the business resource and capability limitations

3. Implement the strategies

3.1 Access and allocate resources

3.2 Establish a framework for implementation that covers equipment, infrastructure and personnel

3.3 Design controls to monitor progress and take action to correct any issues

3.4 Demonstrate leadership by providing direction and motivation to others to encourage contribution to business success

4. Monitor the implementation of the strategies

4.1 Assess the outcomes of the strategies and actions against business objectives and performance targets

4.2 Consider further innovations or efficiencies that would contribute to business sustainability

4.3 Determine any adjustments to the strategies and actions to accommodate changes in the internal or external situation

4.4 Document and communicate the changes to relevant stakeholders

Evidence of the ability to:

identify regulatory, social, economic, ethical and environmental responsibility factors impacting on small business development opportunities

assess the internal and external business environment and determine realistic opportunities, strategies and actions to develop or sustain the business for both the short and long term

develop an implementation plan to meet business objectives that includes:

specific actions and strategies

resource allocation

timeframes

roles and responsibilities

communicate with relevant stakeholders to gain information and advice to inform the development actions and strategies

identify efficiencies and innovations that support business sustainability

implement controls to monitor progress

assess progress and adapt strategy to accommodate changes.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline market and industry life cycle stages

outline key steps in business environment analysis

describe three ethical issues that can arise in small business

identify the key factors in sustainable business management

explain the principles of leadership for small business

discuss the different actions and strategies for small business development appropriate for particular business type, size and industry.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Management and Leadership – Small and Micro Business field of work and include access to:

relevant workplace documentation and resources

case studies or, where possible, real situations.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Conduct an internal assessment of the performance of the business and its operations to identify potential efficiencies 
Review the external business environment and identify emerging trends, disruptions and potential threats 
Consult with relevant stakeholders and specialist services or sources of advice to gain feedback on development possibilities 
Consider development options specific to the type of business, market or industry life cycle stage utilising benchmarking, research and innovation 
Based on the outcomes of the analysis, confirm or modify the business objectives 
Develop a set of strategies and specific actions for both the short and long term incorporating regulatory, social, economic, ethical and environmental responsibility factors into the decision- making process 
Align the strategies to the business resource and capability limitations 
Access and allocate resources 
Establish a framework for implementation that covers equipment, infrastructure and personnel 
Design controls to monitor progress and take action to correct any issues 
Demonstrate leadership by providing direction and motivation to others to encourage contribution to business success 
Assess the outcomes of the strategies and actions against business objectives and performance targets 
Consider further innovations or efficiencies that would contribute to business sustainability 
Determine any adjustments to the strategies and actions to accommodate changes in the internal or external situation 
Document and communicate the changes to relevant stakeholders 

Forms

Assessment Cover Sheet

BSBSMB415 - Refine and strengthen a small business
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBSMB415 - Refine and strengthen a small business

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: